FREQUENTLY ASKED QUESTIONS
+ Can I get a refund?
- ALL SALES ARE FINAL.
+Are there any restrictions for Bungee Fitness?
- Our bungee equipment is safely related for up to 300lbs.
- You may not participate if you are pregnant.
- You may not participate if you are under the influence of drugs or alcohol.
- Recent surgery, or have a current injury.
* If you have any health concerns, we recommend you consult your doctor before booking a class.*
+How long are your classes?
All of our classes are 45 minutes long.
+Can I cancel my reoccurring class package that I purchased before the commitment is up?
Once you have reached the 3 month commitment, reoccurring packages automatically renew each month. Please email us at least 24 hours before your renewal date in order to cancel.
*NO Refunds or Exceptions*
+Can I cancel a class I have scheduled?
You may cancel your class up to 3 hours before your scheduled class time starts.
*If you do not cancel 3 hours before class, you will be charged a late cancellation fee of $5 and the loss of a class credit. If you no show a class, you will be charged a no show fee of $10 plus the loss of a class credit.
(No exceptions or refunds)
+What should I wear for Bungee?
We recommend leggings or long biker shorts for bungee classes. A high impact sports bra and non-slip tennis shoes with ankle support are highly recommended.
+Are there any arrival directions?
If this is your first class, please arrive at least 10-15 minutes early.
+Can I come late to class?
Please be on time for your scheduled class, this allows our instructors to start class on time without any disruptions. Please note, if you are late you will miss your class, and will not be refunded.
+Do I have to take a Level 1 Bungee class?
Everyone, regardless of fitness level, must take our Level 1 Bungee class. You are more than welcome to take a Level 1 class as many times as you would like!
+What should I expect going into my first bungee class?
When you arrive you will be weighed, assigned a harness, and directed to your bungee station. Once you're attached to the bungee, we will help to ensure we have the correct height and amount of bungees attached. It will take you a time or two to get everything adjusted and comfortable for your height and weight.
+Why would a class get canceled?
**It takes 2 people to make a class, if there are not 2 people registered 3 hours before the class starts we will make a decision to cancel the class.**
+Do we provide child care?
At this time we currently do not have child care.
+Will we have lockers for personal belongings?
No, we do not have lockers. Our studio is open concept and you will be able to keep your belongings within the site!
*Note, we are not responsible for items lost or damages at Superior.